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Annual Meeting Online Program
Annual Meeting Online Program |
Online Program >> Tracks >>
Founders' Forum
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| Emotion Work in Public Service Jobs |
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Monday, 3:00 PM - 4:30 PM, Bluebell
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Moderator/Presenter:
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Emotion Work: Summing Up What We Know
Mary Ellen Guy, mary.guy@ucdenver.edu, University of Colorado Denver
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Presenter:
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Recognizing and Rewarding Emotional Labor
Sharon H. Mastracci, mastracc@uic.edu, University of Illinois-Chicago
911 What’s Your Emergency? Emotional Labor in Emergency Services
Melanie Hicks, melhickskopp@aol.com, Florida State University
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Presenter/Co-Author:
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Pay Inequity: The Penalty of Emotion Work
Meredith A. Newman, newmanm@fiu.edu, Dept of Public Admin-Florida Int'l Univ.
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Discussant:
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DeLysa Burnier, burnier@ohio.edu, Ohio University
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Co-Author:
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Mary Ellen Guy, mary.guy@ucdenver.edu, University of Colorado Denver
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