Welcome to Critical Take-Aways, a new ASPA series designed to help practitioners, scholars and students stay informed and engaged on the most important issues for our profession. Each edition offers insights into a recent ASPA e-learning program: what it covered, why it matters and how it relates to the public service community. Whether you're familiar with the topic or looking to learn more, Critical Take-Aways offers a quick starting point and a link to the full webinar on ASPA's website.