April 23 | 1:00 p.m. - 2:00 p.m. EDT
About 45 percent of Americans have a less than favorable view of the trustworthiness of local governments, according to the engagement and analytics company, Polco, and its think tank, the National Research Center. That may be better than is the case with the federal government, but it’s still a somewhat sour statistic. A lack of trust in government has important ramifications. Mistrust in states and localities impairs officials’ ability to do their jobs well. As Byron Decoteau, director of the Louisiana Department of State Civil Service has said: “When citizens have confidence in their government, there is a higher likelihood of their adherence to policy decisions, laws and regulations. Ultimately, the cultivation of public trust empowers states to accomplish their objectives with greater efficiency and in a timely manner.” Fortunately, there are solutions—for example, connecting with residents, in part by using performance measures to keep them informed of what’s really going on. (But if the measures aren’t transparent, there can be a rebound effect). This webinar, sponsored by the Center for Accountability and Performance, will shed bright light on this hugely important issue.
Speakers
Richard Greene, Moderator, Principal, Barrett and Greene, Inc., and Chair, Center for Accountability and Performance
Marc Holzer, Distinguished Research Professor, Institute for Public Service, Suffolk University—Boston and Author, Rethinking Public Administration
Nick Mastronardi, CEO, Polco; Hoover Veteran Fellow, Hoover institution, Stamford University; and Honorary Fellow University of Wisconsin, Madison
John O’Leary, Senior Manager, Deloitte Services LP and State/Local Government Research Leader, Deloitte Center for Government Insights
Michael Pagano, former Dean, College of Urban Planning and Public Affairs, University of Illinois at Chicago and former Director, University of Illinois at Chicago's Government Finance Research Center