Seoul Leads Rankings in Municipal E-Governance Survey

Rutgers University / University of Massachusetts Boston Global E-Governance Survey Highlights Innovative Practices


An international survey of city websites has identified Seoul, South Korea, as the top-ranked city in the performance of municipal e-governance for the years 2015-16. The survey evaluated the performance of websites of municipalities worldwide for privacy and security, usability, content, services, and citizen and social engagement, and ranked the cities on a global scale. The research study was conducted jointly by the E-Governance Institute in the School of Public Affairs and Administration (SPAA) at Rutgers University-Newark and the Department of Public Policy and Public Affairs, John W. McCormack Graduate School of Policy and Global Studies at the University of Massachusetts Boston, and was co-sponsored by the Public Technology Institute (PTI). The study identified the following top-ranked cities in municipal e-governance for the years 2015-16.

Rutgers released an extensive press release related to these findings. Please click here to read the release.