October 28| 1 p.m. - 2:15 p.m. EDT
When working together as one unit, any public governmental entity or private sector business or institution may develop a Comprehensive Assessment of Revenues & Expenses (CARE) program to maximize cost efficiency within their respective workplace.
Implemented in November 2018, under the guidance of City Manager Vernon Hargray, the CARE program is an internationally proven program that encourages participation by all employees, residents and businesses in the community in the innovative advancement of the City’s strategic planning, goal setting and implementation of viable ideas. The two main and immediate objectives of the program are a) to identify and improve on areas of inefficiency within the city and b) to recognize areas of potential revenue-generation for the city's financial growth.
CARE is an inclusive and systematic program that is driven by employee participation through the use of surveys/forms to be completed and submitted to the CARE department. Employees provide suggestions and, once received, the CARE department filters them based on category and disseminates them to the respective committees which consist of the following: Workplace Efficiency, Expenditures, Revenues, Public/Private Partnerships (P3), Grant Program, Reserves, Volunteer Program, Energy Policy, Conservation Policy Committee and Capital Improvement Plan.
Sub-committees are formed to review all of the CARE submissions. These sub-committees are comprised of staff members from various departments. All 10 committees have goals, mission statements and a vision that supports the city’s vision. Each CARE committee is led by a chair and at least one co-chair member. This action improves and builds on our leadership base by empowering staff to make decisions as to the viability of each suggestion to then bring it forward for the city manager’s review and approval on implementation. Employees are able to see how their positive work not only impacts their immediate department, but also other departments and areas within the city.
Audience members will learn:
- The step-by-step fundamentals of implementing a CARE program in any governmental entity or private business/institution
- What hiccups the city has experienced and what has been learned from them
- The system of analyzing each submission to review viability against the entity’s or business’ overall vision and goals
- The positive outcomes amongst staff members in participating in this program. Such things as thinking outside of their department, empowerment in the decision-making process, and so forth
T. C. Adderly, CARE Manager, Office of the City Manager, City of Miramar
Elsi Rose, LEED AP, Sustainability Manager, City of Miramar
Kelvin Lewis, CARE Assistant, Office of the City Manager, City of Miramar
Yenisey Toledo, Account Manager, Financial Services Department, City of Miramar