Public Service

One of the five tracks taking place at the 2019 Annual Conference, Public Service will span the entire conference—March 8-12—and provide attendees with a detailed look at the state of the public service today and ways we can work to improve it. Look to these panels to provide you with expert information and insightful analysis of the current administration. We hope these presentations are both useful and forward-thinking to advance change.

Marc Holzer Public Performance Symposium

Looking at public management issues, this symposium will look at contemporary challenges. Hosted by the Section on Public Performance Management and taking place Saturday, March 9 from 10:45 a.m - 3:00 p.m., this symposium will provide the most recent scholarship on this subject. Find more information here.

Presidential Panels

The following Presidential Panels will focus on public service, looking at the most important challenges within our discipline and for civil servants.

Data Analytics

Friday, March 9 | 9:30 a.m. - 10:45 a.m.
Achieving agencies’ vital missions, including tackling complex national challenges and threats, requires them to focus on learning and continuous improvement. A key improvement strategy is using data and evidence to learn and do what works—and adjust what does not. At a time when technology allows for the collection, combination and analysis of vast reams of data and government prepares for the automation of much of its administrative daily work, government leaders must challenge themselves to think through ways to harness these new capacities to ensure programs are effectively achieving the outcomes our country needs. During this panel, you will hear from select agencies about the practices that enable them to leverage data in making important decisions and improving program management and performance.
Mallory Bulman, Research and Evaluation, The Partnership for Public Service
Andrew Feldman, Director, Public Service Practice, Grant Thornton
Jason Bossie, Director, Office of Performance Management, Small Business Administration
Calvin Johnson, Deputy Assistant Secretary, Office of Research, Evaluation, and Monitoring, Department of Housing and Urban Development
Shelley Martinez, Statistical and Science Policy, Office of Information and Regulatory Affairs, White House Office of Management and Budget

Revitalizing the Middle Class: Workforce Issues

Friday, March 8 | 11:00 a.m. - 12:30 p.m.
Of the numerous challenges our country currently faces, the instability of the middle class is one that could yield the most dramatic consequences for our nation if not effectively addressed. Vice President Biden, and his institute at the University of Delaware, has set out to tackle this issue head-on, calling it “the great challenge of our time.” This panel, organized in conjunction with the Biden Institute and their expert economists, demographers and other consultants, will focus on the workforce issues affecting the middle class including income inequality, defining the poverty line, transportation equity, health and child care challenges and more. This panel is a continuation of discussions the Biden Institute has been having with a variety of public administrators and academics for the past 18 months. Be in the audience to share your voice as we continue generating ideas the Vice President and policymakers can put to use to revitalize our middle class.
Maria Aristigueta, Director and Charles P. Messick Chair in Public Administration, Biden School of Public Policy and Administration, University of Delaware
Heather Boushey, Executive Director, Washington Center for Equitable Growth
Stephanie Hoopes, Project Director, United Way New Jersey ALICE Project
Mark Pisano, Senior Fellow, University of Southern California
Leland Ware, Louis L. Redding Professor and Chair, Study of Law and Public Policy, University of Delaware

Assessing the Trump Administration’s Management Agenda: A Media Panel

Friday, March 8 | 2:15 p.m. - 3:30 p.m.
In this session, a group of reporters and editors from Government Executive Media Group (publishers of Government Executive, Nextgov, Defense One and Route Fifty) will discuss the state of management reform efforts in the current administration, including:
  • The role of the Office of Management and Budget in crafting and pushing the president’s management agenda
  • How the effort both builds on and differs from previous administrations’ management improvement efforts
  • What the administration is likely to achieve and what will fall by the wayside
  • The future of the merit system and civil service rules and regulations
  • Engaging the federal workforce in reform efforts Prospects for reform legislation on Capitol Hill in a time of extreme partisanship
  • The importance of advanced technology in improving service to citizens
Tom Shoop, Moderator, Executive Vice President and Editor in Chief, Government Executive Media Group
Aaron Boyd, Senior Editor, Technology and Events, Nextgov
Charles M. Clark, Senior Correspondent, Government Executive
Eric Katz, Senior Correspondent, Government Executive
Katherine McIntire Peters, Deputy Editor, Government Executive Media Group

The Future Has Begun: Using Artificial Intelligence to Transform Government

Friday, March 8 | 3:45 p.m. – 5:00 p.m.
In hindsight, it is easy to identify Alexander Graham Bell’s invention of the telephone in the 1870s as an instrument of marvel, eventually connecting people worldwide. And of course, there is the Internet, which few can envision living without despite it being barely 30 years old. Similarly, future historians may look back at this decade as the point at which artificial intelligence (AI) forever changed how the world works, revolutionizing the way we perceive, think, reason, learn and make decisions. More importantly, though, AI has the potential to help address many of our country’s pervasive problems and advance our well-being. That same promise has great potential to transform government, but it will also change the way public servants do their jobs and the federal government will have to manage the resulting challenges. This panel will look at research currently in the field that estimates the impact of AI on the federal workforce. Join us to learn some of the preliminary results.
Mallory Bulman, Vice President, Research, The Partnership for Public Service
Dan Chenok, Executive Director, The IBM Center for The Business of Government
William Wiatrowski, Deputy Commissioner, Bureau of Labor Statistics

Looking Ahead: What the Public Sector of the Future Must Look Like

Saturday, March 9 | 10:45 a.m. - Noon
It is a challenge that transcends geographic boundaries and levels of government: recruiting and retaining the best and brightest into the public sector. As the traditional definition of “public service” evolves and expands, so too do the skills needed to effectively serve the public good and the expectations governments have of the next generation of public service leaders. And, this transformation is taking place against the backdrop of the ever increasing challenge of inspiring new professionals to join a profession whose work goes unheralded and often unappreciated. What is happening on the front lines of federal, state, county and local governments? A distinguished panel of executives from leading public service organizations will share what they are finding…and what they believe lies ahead.
Norton Bonaparte, Jr., City Manager, Sanford, FL
Shawn Skelly, National Commission on Military, National and Public Service
Bill Valdez, President, Senior Executives Association (SEA)
Heidi Voorhees, President and Co-Owner, GovHR USA
Willidean Wilkerson, Senior Executive Service (ret.)

No Time to Wait

Sunday, March 10 |11:45 a.m. - 1:00 p.m.
Whether recognized or not, today’s federal civil service is in a state of dysfunction that is creating a genuine national crisis—and one that must be solved immediately. Our country needs a public service workforce that is equipped to do the people's work, managed effectively and structured to support our country for generations to come. How do we get there? The National Academy of Public Service's "No Time to Wait" reports, released in 2017 and 2018, identified specific problems and provided thoughtful solutions. Recommendations on the table include flexibility in support of mission; replacing job specifications with a competency based, talent-management model; reinforcing merit-system principles; leading from the center; and transforming the federal government's human capital backbone. What has been done with these recommendations since they were put in front of Congress and the administration? This panel will look at that question and more. Every day this problem goes unsolved, our national crisis will only get bigger and more intractable. We truly have no time to wait.
Thelma Hite-Harris, Project Director, NAPA
Presenters (more to come)
Anita Blair, NAPA Fellow
Maggie Mello, Associate Director, Volcker Alliance
Peter Warren, U.S. Office of Management and Budget

Developing the Next Generation of Public Service Leaders

Monday, March 11 | 3:45 p.m. - 5:00 p.m.
Career federal leaders are the tip of the spear when it comes to advancing a public service ethic and restoring the public’s confidence in government during turbulent and disruptive times. But what are those leaders doing to promote the next generation of federal public service leaders and build the leadership development pipeline programs needed to recruit and retain 21st century leaders? This panel will explore exemplar federal agency leadership development programs, the system level constraints that encourage and/or inhibit the developing those programs and the interchange of perspectives from both federal and academic perspectives on how to best prepare our next generation of public servants for the demands of federal leadership.
Bill Valdez, Moderator, President, Senior Executives Association (SEA)
Angela Bailey, Chief Human Capitol Officer, U.S. Department of Homeland Security
Dustin Brown, Deputy Assistant Director for Management, U.S. Office of Management and Budget (OMB)
Angela Evans, Dean, University of Texas LBJ School
Robert Goldenkoff, Director, Strategic Issues, U.S. Government Accountability Office (GAO)

Concurrent Panels

Almost 50 concurrent panels will be presented throughout the conference focusing on public service excellence and civil service reform. Use the search box below to look for speakers you know, or use the arrows to expand each time slot to see which presentations will take place. (Click on the name of the presentation to open a window for more detail about each one.)
Expand CollapseSession Day and Time
Friday 8:00 AM - 9:15 AM3/8/2019 8:00:00 AM
Friday 9:30 AM - 10:45 AM3/8/2019 9:30:00 AM
Friday 12:45 PM - 2:00 PM3/8/2019 12:45:00 PM
Friday 2:15 PM - 3:30 PM3/8/2019 2:15:00 PM
Friday 3:45 PM - 5:00 PM3/8/2019 3:45:00 PM
Saturday 10:45 AM - 12:00 PM3/9/2019 10:45:00 AM
Saturday 12:15 PM - 1:30 PM3/9/2019 12:15:00 PM
Saturday 3:15 PM - 4:30 PM3/9/2019 3:15:00 PM
Saturday 4:45 PM - 6:00 PM3/9/2019 4:45:00 PM
Sunday 8:30 AM - 9:45 AM3/10/2019 8:30:00 AM
Sunday 11:45 AM - 1:00 PM3/10/2019 11:45:00 AM
Monday 8:00 AM - 9:15 AM3/11/2019 8:00:00 AM
Monday 11:15 AM - 12:30 PM3/11/2019 11:15:00 AM
Monday 12:45 PM - 2:00 PM3/11/2019 12:45:00 PM
Monday 3:45 PM - 5:00 PM3/11/2019 3:45:00 PM
Tuesday 8:00 AM - 9:15 AM3/12/2019 8:00:00 AM
Tuesday 9:30 AM - 10:45 AM3/12/2019 9:30:00 AM